Where's is Susan?!!
Susan was our Girl Friday. She came to us a couple of Christmases ago, and decided she liked the work (and us) enough to come and help us part-time on a regular basis. She has a young family, and needed the schedule flexibility that we could offer her. She made gifts, checked in and organized stock, ran errands, made deliveries when we could spare her, and made the store presentable when we couldn't find time. On top of that, she was awesome with customers. We trusted her to hold down the fort for us when we both needed to be out of the store. It was a great fit! Unfortunately for us, Susan moved outside of the city over the summer. She lives too far away now to come in for the few hours a day that she was available.
So here we are, reorganizing our operation, gearing up for the holidays (with piles of stock hitting the door everyday), and business on the increase. At the moment we're trying to complete the 150 small gifts we're making for one of our regular corporate customers, due to go out the door on Tuesday. Susan was always our g0-to girl on this type of project. We made the prototype, she would pretty much take it from there, and we took care of everything else that was going on.
It's a 3-day weekend, and we're planning major time in the store to try to catch up. The weather has unfortunately been gorgeous for months. I say unfortunately because we've had little time to relax and enjoy, AND we still can't ship the damn chocolate because of the heat! (Bah, humbug!) There are holiday designs, photos, stock, and staffing to figure out, and we both have job committments outside of our business this year.
Probably this is enough complaining for now, don't you think? Many people in our industry would love to have the customers and volume that we have. (And and we've worked way to hard not to appreciate it ourselves. ) We know we'll get it all done, just as we always do, and eventually we'll find another Girl Friday. But Julie and I just look at each other and say, "Where is Susan?!!"
So here we are, reorganizing our operation, gearing up for the holidays (with piles of stock hitting the door everyday), and business on the increase. At the moment we're trying to complete the 150 small gifts we're making for one of our regular corporate customers, due to go out the door on Tuesday. Susan was always our g0-to girl on this type of project. We made the prototype, she would pretty much take it from there, and we took care of everything else that was going on.
It's a 3-day weekend, and we're planning major time in the store to try to catch up. The weather has unfortunately been gorgeous for months. I say unfortunately because we've had little time to relax and enjoy, AND we still can't ship the damn chocolate because of the heat! (Bah, humbug!) There are holiday designs, photos, stock, and staffing to figure out, and we both have job committments outside of our business this year.
Probably this is enough complaining for now, don't you think? Many people in our industry would love to have the customers and volume that we have. (And and we've worked way to hard not to appreciate it ourselves. ) We know we'll get it all done, just as we always do, and eventually we'll find another Girl Friday. But Julie and I just look at each other and say, "Where is Susan?!!"
posted by Marcia at 7:45 AM
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